Outgoing Mail Service
Many email systems now require MFA, OAuth2, or other authentication mechanisms beyond standard username/password authentication for sending mail, but Evo-ERP currently does not support these for automated outgoing mail via SMTP.
To resolve this issue, we are providing an outgoing mail service that utilizes Amazon’s Simple Email Service (AWS SES) to send outgoing mail in Evo-ERP.
If you would like us to set up your outgoing mail to use this service, there is a one time setup fee of $100. This includes setting up your domain and any email addresses needed (along with future email addresses if you need to add them later). This service will cover sending 1,000 daily outbound emails from Evo-ERP with no additional charge.
Setup Process
- Once you have provided us the domain you are using for your email, AWS will generate CNAME DNS records that you must create to prove you have control over the domain we are setting up. Do not delete these records later, they are used as a way to authenticate the emails that are sent via SES. You will have 3 days to set up the records before they timeout on the AWS side. If that happens, we can trigger AWS to start checking again.
- We will receive a confirmation from AWS that the CNAME records have been added on your end and let you know. This usually happens within a few hours of the records being created.
- Send us the list of email addresses you want to use with this outgoing mail service and we will add them on the AWS side. This will generate usernames and passwords that will be used for authentication in Evo-ERP when sending the emails.
- After we have added each email address, a verification email will be sent by AWS to that email address and the person using it must click the link in the email to confirm the email address.
- We will provide you the new credentials and SMTP server information that you will enter in US-A for sending email.