When we entering a manual check in AP-B and then accidentally choose the wrong checking account we are given the opportunity to cancel before we choose a check number, but choosing cancel does not cancel … it actually creates a check in the correct amount with the check number zero, If we then go to AP-Q you can view the check by choosing the check date and then we will see the amount is correct but it has no check number. So we go back to AP-B and try to reverse the voucher and EVO almost lets you but it will not accept the 0 check number in the reversal process.
I am not sure if this is a bug, but it has been an ongoing problem for us for many years.
What am I doing wrong?
Thanks
Laura